Privacy Policy
Last updated: October 24, 2026
Kloverin ("we", "us") provides AI front-desk services for local businesses, including phone answering, missed-call text-back, website chat and appointment booking. This policy explains what information we collect and how we use it.
Information we collect
- Contact details you give us, such as your name, phone number, email and business name.
- Conversation content from calls, texts and website chats with our assistant, so we can answer your questions and pass your request to the right business.
- Payment information, handled by our payment processor, Stripe. We do not store card numbers.
- Business registration details from subscribing businesses, such as legal name, EIN and mailing address, used only to register their texting with phone carriers.
- Basic website data, such as pages visited, to keep the site working.
How we use it
- To respond to your inquiry, book appointments and send you the messages you asked for.
- To notify the business you contacted about your request.
- To provide, maintain and improve our services, and to bill customers.
Text messaging
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out of texts at any time by replying STOP. See our SMS Program page.
Sharing
We share information only with the business you contacted and with service providers that help us run Kloverin (for example, phone, hosting, AI and payment providers), under obligations to protect it. We do not sell personal information.
Data retention and security
We keep information only as long as needed to provide the service or meet legal requirements, and we use reasonable safeguards to protect it.
Your choices
You can ask us to access, correct or delete your information by emailing contact@kloverin.com.
Contact
Kloverin · contact@kloverin.com